Accessibility Statement

Accessibility Statement for Hiki Hiki LLC

 

Last Updated: 10.15.2025

 

At Hiki Hiki LLC, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

 

Our Commitment

 

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a set of guidelines developed by the World Wide Web Consortium (W3C) to ensure that digital content is accessible to people with a wide range of disabilities. These guidelines explain how to make web content more accessible for people with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

 

Measures We Are Taking

 

To fulfill our commitment, Hiki Hiki LLC has taken and continues to take the following measures:

 

· Integrated Accessibility: We have incorporated accessibility into our development and design processes.

· Training: Our team members are provided with training on accessibility guidelines.

· Technical Audits: We use a combination of automated testing tools and manual audits to identify and address accessibility barriers.

· Feedback Loop: We welcome feedback from our users and consider it crucial for identifying and fixing accessibility issues.

 

Conformance Status

 

While we work diligently to adhere to the WCAG guidelines, we acknowledge that some areas of the website may not be fully conformant due to the dynamic nature of our content or the use of third-party plugins and components. We view accessibility as an ongoing effort and are committed to identifying and fixing these areas.

 

Compatibility with Browsers and Assistive Technology

 

The Hiki Hiki LLC website is designed to be compatible with the following systems:

 

· Screen Readers: Such as JAWS, NVDA, and VoiceOver.

· Modern Browsers: Including the latest versions of Chrome, Firefox, Safari, and Edge.

· Assistive Technologies: Including speech recognition software, screen magnification, and alternative navigation devices.

 

Feedback and Contact Information

 

We welcome your feedback on the accessibility of the Hiki Hiki LLC website. Please let us know if you encounter any barriers:

 

· Email us at: jiaela@hikihikillc.com

· Call us at: 833.491.7161

 

When contacting us, please provide:

 

· The nature of your accessibility issue.

· The web address (URL) of the page where you encountered the issue.

· Your preferred method of response (e.g., email, phone).

 

We aim to respond to all feedback within [e.g., 3-5 business days].

 

Limitations and Alternatives

 

Despite our best efforts, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution. We are continuously exploring new solutions.

 

If you are having difficulty accessing any content on our website, please contact us as described above, and we will be happy to provide you with the information you seek through an alternative method (e.g., a text transcript for a video, a descriptive audio track, etc.).

 

Formal Approval

 

This Accessibility Statement is formally approved by the Leadership of Hiki Hiki LLC.